Frequently Asked Questions &
Operational Service Protocols

We enforce a rigorous 5-stage drydock management framework starting 90 days before docking. Our superintendents draft precise repair specifications, negotiate benchmarked shipyard tariffs, and remain on-site 24/7 during dock basin execution. Daily work logs are reconciled against contract line items to eliminate unauthorized variations, delivering projects strictly within approved CAPEX budgets.

We guarantee accurate, itemized Proforma Disbursement Accounts (PDA) within 2 hours of receiving vessel specifications and port call schedules. Every tariff is benchmarked against current official port authority rates with zero hidden markups. Final Disbursement Accounts (FDA) are audited and closed with original third-party receipts within 5 business days after departure.

All seafarers in our pool undergo stringent multi-tier vetting: verified sea service logs, English proficiency assessments, P&I approved medical examinations, and drug/alcohol testing. We handle Seafarer Employment Agreements (SEA) strictly under MLC 2006 regulations, along with fast-track Flag State endorsements (Panama, Liberia, Marshall Islands, Singapore) and global transit visas.

Every fuel stem (VLSFO 0.50%, LSMGO 0.10%, and Biofuel blends) complies strictly with ISO 8217:2017 and MARPOL Annex VI regulations. During pumping, continuous custody transfer drip sampling is carried out at the vessel manifold. Certified Mass Flow Meters (MFM) log density and volume in real-time, and representative samples are sealed jointly with the chief engineer for accredited lab assay.

Our accredited marine surveyors and former Class auditors can mobilize within 2 to 6 hours across key international hubs (Singapore, Fujairah, Rotterdam, Suez). We deliver an executive preliminary flash report on the same day of inspection completion, followed by an exhaustive technical survey book with high-resolution photographic appendices within 24 hours.

Yes. We deploy certified mobile riding squads comprising 6G Coded Welders, Marine Fitters, Electricians, and Automation Engineers. Equipped with OEM specialized tooling and valid seaman passports, our squads board at anchorage or sail with the vessel to execute engine overhauls, steel renewals, and pipe repairs without interrupting charter voyages.

Cash-to-Master (CTM) deliveries are fully insured and transported via armored security logistics directly onboard the vessel at berth or anchorage. For Off-Port Limits (OPL) operations, we utilize licensed launch boats operating 24/7 to deliver spare parts, technical stores, and transfer crew with zero vessel stoppage.

Our SIRE 2.0 pre-vetting program mirrors the official tablet-based assessment methodology. We evaluate shipboard hardware, review safety documentation, and conduct human-factor interviews with senior officers. A detailed gap-closure matrix is provided before the actual oil major audit to minimize observations and ensure vetting clearance.